SUPPORT COORDINATION
As you will know the implementation of NDIS has really changed the landscape of the disability sector. There are so many more options available to people with disability than ever before, which is great for people living with a disability, but like everything new, it takes a while to fully understand the system and how to get the most out of what is available.
What a Support Coordinator can help you with
We assist the participants to utilise their NDIS plan to the fullest, we help to develop a budget, guide them in ways their plans can be used to achieve their goals and show them options from potential providers that can meet their needs.
As a Support Coordinator although we work for United Disability Care we do not automatically recommend services from our organisation. When helping to coordinate it’s important we remain independent, we suggest and recommend providers that are the most suited to the client’s needs.
One of the key areas that we support is ensuring our clients have the right documentation ready for their NDIS plan reviews. Helping them to understand the requirements and the best way to collate the right information to help identify the correct level and areas of funding for their needs.
As the NDIS has rolled out there has been an increasing demand for our roles and people with our knowledge. Our team has grown to make sure we have someone available to support in all our regions.
Everyone within the Support Coordination team takes great pride in linking participants with their ideal providers whether they be direct supports, allied health or equipment suppliers. Our staff are very approachable and available to discuss your support needs.
It is our job as Support Coordinators to help clients do just that – coordinate the support services that you have available to you. Essentially our role is to help raise understanding for people with disability or their decisions makers, to be able to manage their NDIA plan themselves. The funding we receive is from the section called Capacity Building and not every client is allocated this in their NDIS plan. It normally depends on the complexity of the participants needs.
It is our role to build the persons capacity and understanding so that in future years they may not need a Supports Coordinator and they are able to manage the processes successfully themselves.
- YOUR SUPPORTS COORDINATOR CAN HELP YOU WITH:
- Understanding your NDIS plan and to identify the Supports that are available to you
- Determining monthly and weekly budgets aligned to your plan support categories
- Maximising your funding by obtaining quotes for services, equipment and home modifications where required
- Coordinating service agreements and service delivery with service providers
- Negotiating and liaising with government, NDIA and other agencies
- Resolving any issues that may arise with service providers
- Your annual plan review, requesting early plan review or to submit a change of circumstances to the NDIA
Support Coordination is available at 3 levels:
- Support Connection
- Coordination of Support Services
- Specialist Support Coordination
Plan Review
Your plan is reviewed annually and your Support Coordinator can work with your Plan Manager. The review is to ensure the services are meeting your needs and that the allocations for services match your budget. You can request and early plan review if you feel your current plan isn’t meeting your needs.
As we know that sometimes the smallest of changes can make the biggest impacts in the quality of our clients’ day to day life.
If you would like any more information about the support we can provide in this area please contact info@uniteddisability.com.au or call 1300 454 850 to be put in touch with one of the Support Coordinators in the team.
