Meet the Members of Our Leadership Team

Care
Community
Support
Independence

Our Executive Management Team:

Sylvia Capps - With extensive management experience, in a number of large Australian organisations’, Sylvia brings to UDC a strong business acumen and outstanding people management skills.

Chief Executive Officer

Sylvia brings to UDC a strong business acumen and outstanding people management skills & has been a part of the United Disability Care family since 2012.

JO HAYES Chief Operations Officer
JO HAYES

Chief Operations Officer

Jo holds a Bachelor of Business (HR) and has worked in the disability sector since the rollout of the NDIS. As UDC’s COO, she’s known for leading with integrity, creating strong teams, and delivering operational excellence

CHERYL CRAVEN Quality & Safeguarding Manager
CHERYL CRAVEN

Quality & Safeguarding Manager

Cheryl brings twenty years’ experience of managing Risk and Quality Assurance. A trained NDIS auditor, skilled people manager and strong advocate of all things regulatory. Cheryl has been a proud member of the UDC family since 2019

CLAIRE LEACH General Manager Service Delivery NSW & SA
CLAIRE LEACH

General Manager Service Delivery NSW & SA

Claire has over 25years industry experience, within the UK and Australia, she has a strong passion for upholding human rights and supporting independence amongst the people we support.

MARK FORRESTER General Manager Service Delivery QLD
MARK FORRESTER

General Manager Service Delivery QLD

Mark has over 20 years’ experience in the disability field particularly in the area of service design and service methodology. Mark began his career as a support worker and has held a variety of direct support roles. Most recently he has held roles in the executive team here at UDC over the last 7 years while drawing on his experience in executive positions with other providers

MICHELLE WILLIAMS People & Culture Manager
MICHELLE WILLIAMS

People & Culture Manager

Experienced HR leader with 15+ years in people management, L&D, and HR/IR practices. Skilled in training, cultural change, and driving engagement. Adaptable and strategic mindset dedicated to creating positive workplace environments.

SAMANTHA FISKE Customer Experience Manager
SAMANTHA FISKE

Customer Experience Manager

Sam has been with UDC for over six years, working across a variety of roles, from Systems Administrator to Executive Officer, and now Customer Experience Manager & Company Secretary. Sam is dedicated to enhancing the customer experience and continuous improvements across the organisation, always ensuring every person we support receives high-quality, personalised services.

WAHEED GONDAL Financial Controller
WAHEED GONDAL

Financial Controller

Waheed is a CPA-qualified Financial Controller with extensive experience in the NDIS sector. Holding two master's degrees in both Finance and Accounting, he brings strong financial expertise, strategic oversight, and a deep understanding of sector-specific compliance and reporting requirements. His work is driven by a commitment to financial excellence and supporting sustainable growth within the organisation.

Rachel McKindley-Willison
RACHEL HENRY

Area Manager (QLD Gold Coast & Brisbane)

Kara Marks
KARA MARKS

Area Manager (NSW Far North)

Julie Law
JULIE LAW

Area Manager (Community & Drop-in)

Louise Janetski
LOUISE JANETSKI

Area Manager (QLD Gold Coast & Brisbane)

Alex Hansen (2)
ALEX HANSEN

Branch Manager (SA, Adelaide)

Kath Carroll (1)
KATH CARROLL

Branch Manager (MNC)

Charley
CHARLEY LAW

Area Manager Gold Coast

Rebecca Buchanan (1)
REBECCA BUCHANAN

Payroll Manager

Angela Hartley
ANGELA HARTLEY

Client Relationship Manager

Nicole Staff
NICOLE STAFF

Client Services Manager

Bec Kim
REBECCA KIM

Senior Behaviour Support Practitioner

Rebecca has been working in the sector since 2009, starting as a Support Worker while she studied her Bachelors in Psychological Science.

Amy Howley
AMY WILLIAMS

Behaviour Support Practitioner

Hayden Chapman (2)
HAYDEN CHAPMAN

Behaviour Support Practitioner

Alice Ryan (1)
ALICE RYAN

Behaviour Support Practitioner

Aimee Owens (2)
AIMEE OWENS

Behaviour Support Practitioner

ASHLEY CREELMAN
ASHLEY CREELMAN

Behaviour Support Practitioner

ERIKA LA BUDDA
ERIKA LA BUDDA

Behaviour Support Practitioner

Christine Boyd
CHRISTINE BOYD

Registered Nurse

Lyndall Blake
LYNDALL BLAKE

Registered Nurse

Organisation Publications

If you would like to review our annual financial reports or brochures relating to advocacy and submitting feedback, feel free to peruse our organisation publications. At United Disability, we are committed to establishing strong partnerships with the people in our care, as well as their loved ones. As such, we strive at all times to uphold transparency and to provide comprehensive information about the services we offer.
Our organisational publications can be viewed here. If you have any further questions, email us or call 1300 454 850. We offer services for people with disabilities in Brisbane,  Logan,  the Gold Coast,  the Tweed Coast,  Byron Shire,  Coffs Harbour,  Maitland,  Gawler and surrounding regions.

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